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CFPB’s IdeaBox: an Open-Source Internal Ideation Platform
IdeaBox is an application that helps an organization collect ideas, organize them, and solicit comments and votes on the ideas. Do you want to build an innovation program at your organization? Learn...
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Crowdsourcing Month: An Overview
scanrail/iStock/Thinkstock This month we’ll be highlighting articles about crowdsourcing. These are the programs that use a variety of online mechanisms to get ideas, services, solutions, and products...
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Challenge & Prize Competition Round-Up
Bplanet/iStock/Thinkstock We’ve had an excellent year of training and community events for the federal challenge and prize community, so for the month of December DigitalGov University has taken a look...
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Data, Code, and API Event Round Up
DigitalGov University has hosted some great events over the last year in partnership with Data.gov, the MobileGov Community and 18F to bring you information on opening data and building APIs. This...
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Why Your APIs Need Design Help
Anything built should be built right. It doesn’t matter if it’s built of wood, carbon nanotubes or code. So it’s encouraging that the practice of User-Centered Design—getting customer feedback at...
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Cross-Agency Collaboration Is the Key to Reaching Millions
Alex Slobodkin/iStock/Thinkstock This story begins with a post about reverse mortgages, but don’t worry: we won’t go into the world of complex home loans. Rather, this is a story about how one federal...
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Are FAQs Still Relevant?
travellinglight iStock Thinkstock Users have questions. Your content and website navigation can help them find answers, or potentially cause frustration. One tool for answering questions is up for...
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The Content Corner: Using Natural Language Processing to Improve Rulemaking
Ociacia/iStock/Thinkstock For the past several weeks, I have been inflicting you with my recent dive down the rabbit hole of natural language generation and the larger discipline of natural language...
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Government Product Managers Play a Key Role in UX
Government product managers sit at the intersection of three circles—business, design and technology. We play a key role in user experience (UX), because we are tasked with understanding users to build...
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Challenges, Crowdsourcing, Citizen Science: What’s the Dif?
There’s more than one way to harness the wisdom of the crowd. In honor of December’s monthly theme, we’re diving into and defining the various ways that federal agencies use public contributions to...
View ArticleUsing Code to Spur Innovation
This week, President Obama will travel to SxSW (South by Southwest) to talk about how we can use technology to tackle tough challenges. This underscores how important data—government data, in...
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Leveraging American Ingenuity through Reusable and Open Source Software
Summary: Today, we’re releasing for public comment a draft policy to support improved access to custom software code developed for the Federal Government. ratchanida thippayos/iStock/Thinkstock America...
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Seeing States the Right Way: How to Weigh Data by Population
One large issue my team has run into when analyzing and reporting data across different states is knowing whether sessions within an area are higher due to more interest, or a larger population. Time...
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Tag Management: A Digital Analyst’s Best Friend
Tag managers can assist in collecting valuable data about visits to your website. Here at CFPB, we use Google Tag Manager (GTM), which is a free tool that works in tandem with Google Analytics to...
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Lessons Learned: Evaluating Video Content
If you were to perform research on the value proposition of training videos, you would notice that opinions are split on their efficacy. Despite all the tools that are out there that can help you...
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CFPB Serves up Financial Tips to Seniors
The Consumer Financial Protection Bureau and Meals on Wheels America have created multilingual educational resources about financial scams that target the elderly which can be easily distributed to...
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